Frequently Asked Questions
Everything you need to know about your BALLISLIFE gear and orders.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Express options are available at checkout for those who need their gear ready for game day sooner.
What is your return policy on performance footwear?
We offer a 30-day return policy on all footwear. Items must be in original packaging and unworn condition to qualify for a full refund.
Do you offer international shipping?
Yes, BALLISLIFE ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my BALLISLIFE jerseys?
To preserve the quality of the prints and fabric, we recommend machine washing cold, inside out, and hanging to dry. Avoid using bleach or ironing directly on graphics.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.